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• Claim back credit from your energy supplier

  Why your bill might be in credit, when to consider claiming back credit, how to claim back credit

• If your circumstances change during your IVA

  Find out what to do if your circumstances change during your IVA, like your income goes up

• Get help if you’re struggling to pay your bills

  Check what help you can get if you’re struggling with money and you can’t afford to pay bills like energy, rent, internet or council tax.

• Top tips for borrowing

  Top tips for borrowing money, taking out a loan or using a credit card.

• Collecting information about your debts

  Collect information about your debts and check how to contact your creditor

• Deciding whether to make a small claim

  Find out what you should consider before starting a small claim and when you can make one

• Work out which debts to deal with first

  Check which of your debts are ‘priority debts’ that you should deal with first

• Template letters to creditors

  Overview and content list for template letters to creditors. Use our list of template letters to find the one that's most appropriate for your needs

• Illegal ticketing websites

  Checking that a ticketing website is genuine and what to do if you think you have bought a ticket from an illegal website

• Stopping a future payment on your debit or credit card

  Information about your rights to stop a future credit or debit card payment, by phone, email or letter, and how to get your money back if money is taken from you account against your wishes.