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• What you can do with your pension pot

  What options you have for accessing the money in you personal or workplace pension pot.

• How a creditor can get information about your finances

  Information on what an order to obtain information is and what happens if a creditor obtains one to force you to reveal your financial situation

• Selling your property to help pay off your mortgage debts

  Check what to think about before selling your property and what to do if you won’t make enough money to pay back your debts.

• No money to pay creditors - letter

  Letter for when you have no money available to offer to your non-priority creditors.

• Check if a change affects your SMI

  Find out if a change you report about your benefits also affects your support for mortgage interest (SMI

• Complain about PPI commission

  Find out when you can get money back on your PPI if it wasn’t mis-sold.

• Report fake or counterfeit goods

  You have the legal right to a refund if you’ve bought something that’s fake or counterfeit - how to claim, reporting traders

• Credit brokers explained

  Explains what a credit broker is and when they are properly authorised to act

• Switching from prepayment to paying by credit

  Replace your prepayment meter or switch your smart meter over so you pay for energy after you use it instead of paying in advance.

• Disputing paying back a working or child tax credits overpayment

  What to do if your tax credits are overpaid and you disagree about paying the money back.