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• Challenging an eviction with discrimination law

  Find out how you can defend your eviction by telling the court about discrimination from your landlord.

• Creditor takes money from your bank account

  Information on third party debt orders to take money owed to you to pay creditors, how they affect your bank account and what to do if a frozen bank account leads to hardship

• Disputing paying back a working or child tax credits overpayment

  What to do if your tax credits are overpaid and you disagree about paying the money back

• Complaints about banks and building societies

  How to make a complaint about your bank or building society and the standard of service

• County court judgments and your credit rating - overview

  How to find out if a CCJ has been made against you and change or remove an entry in the Register of Judgments, Orders and Fines

• Car finance claims: what to do if you bought a car on finance

  If you bought a car, van or motorbike on finance, check if you can get compensation from your lender

• Problem with an app, software or download

  Your right to a refund or repair if there’s a fault with digital content like software, downloads and apps

• Problems with your travel insurance claim

  What you need to do if you have problems making a claim on your travel insurance policy.