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• Paying for water without a meter

  How you are charged for your water if you don’t have a water meter and what to do if you have a query about your charge

• Information your debt management plan provider must give you

  Explains what to do if a debt management plan provider has not given you all the information you are entitled to when choosing or signing up for a debt management plan

• Cancelling an insurance policy

  Your right to cancel an insurance policy you have just bought or if your circumstances have changed

• Extra benefits and help you can get while on DLA

  If you get DLA for your child, you might be able to get extra money from other benefits, a blue badge or a reduction in road tax bills

• Making a claim on your insurance policy

  Deciding whether to make an insurance claim, how to make a claim and what to do if someone claims against you

• Getting sick pay when you're pregnant

  Check how getting sick pay could affect your maternity pay. If you’re off sick while you’re pregnant, it can affect how much money you get

• Illegal ticketing websites

  Checking that a ticketing website is genuine and what to do if you think you have bought a ticket from an illegal website

• If your Income Support has stopped

  Find out why your Income Support payments have stopped and how to get them started again

• Interruptions to your water supply

  Your rights when your water supply is interrupted for repairs or because of an emergency such as burst main pipe and what you can do when things go wrong

• Check if you have the right to work in the UK

  Find out if you can work in the UK. Your right to work in the UK depends on your immigration status - this is also called your ‘leave