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• Claiming compensation from Royal Mail

  Check how to claim compensation for lost, damaged or delayed post and parcels. Check how much you should get and how much time you have to make a claim

• Get housing help if you’re leaving or have left the armed forces

  Check what housing help you can get if you’re leaving the armed forces or you’re a veteran. Check which organisations can offer support

• Claim compensation for a holiday

  Claim compensation if something went wrong on your holiday or the company went bust. What you're legally entitled to - what to do

• Applying for Council Tax Reduction

  Check how to apply to the council for Council Tax Reduction. Check if you can backdate the reduction, and how to challenge a decision

• Using mediation to help you separate

  Mediation is a cost-effective way of sorting any differences you have with your ex-partner when you separate. Find out more about mediation

• Challenging an Attendance Allowance decision - appealing the decision

  How to appeal an Attendance Allowance decision that you think is wrong. Guidance and tips on appealing to a tribunal

• After you get refugee status

  Finding new housing and applying for benefits after you get refugee status

• Arranging a funeral

  How funerals are arranged, what services you can expect to get from a funeral director and how to get help with paying