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• Check your personal alarm will work after the landline switch off

  Check how the switch to digital landlines might affect your telecare and other alarms. Check what to do to avoid problems when you switch

• Check if you can add income-based JSA to your claim

  If you're already getting contribution-based JSA, find out if you can get income-based JSA too

• Getting help and compensation if you were abused as a child

  What you can do if you were abused as a child including getting support, reporting the abuse to the police, checking records and claiming compensation

• Check what child maintenance arrangement is right for you

  Find out about the different ways to arrange child maintenance and how to choose the best one for you

• Renew an Attendance Allowance claim

  If you were told you'd get Attendance Allowance for a fixed period, you'll need to renew your claim before the fixed period ends

• Dispute a mobile, phone, internet or TV bill

  Challenge a bill if you’ve been charged too much for your phone, internet or TV. Your provider might have got your bill wrong or your bill could be high because of fraud

• Complaining to an ombudsman

  How to use an ombudsman to investigate a complaint about maladministration in public and private sector organisations

• If your Income Support has stopped

  Find out why your Income Support payments have stopped and how to get them started again

• Reporting child abuse

  If you think someone is abusing a child, you should report it immediately. Find out what to do if you're concerned and how to report child abuse

• Making a claim on your insurance policy

  Deciding whether to make an insurance claim, how to make a claim and what to do if someone claims against you