Search

• Gathering evidence about housing discrimination

  Get the facts and evidence to help you take action about discrimination in housing

• How credit cards work

  Information about what credit cards are, how they work, credit limits, interest-free periods and statements

• Problem with a used car

  Find out your rights if you've bought a used car and something has gone wrong. You may have a legal right to a repair, the cost of a repair, or some or all of your money back

• How to claim JSA

  Check which way you should apply for Jobseeker's Allowance (JSA) and make sure you include all the right information

• Complaining about a vet

  What to do if you have a complaint against your vet for negligence or misconduct

• Check what an IVA is

  Find out how an individual voluntary arrangement (IVA) works and the type of debts you can include

• Working and child tax credits

  Check what to do if you have a problem with your working or child tax credits. Check how to challenge an overpayment decision

• What is Universal Credit?

  What is Universal Credit and how it works - including how it's different from other benefits and what other benefits you can claim at the same time

• Carer's Allowance

  Carer’s Allowance is a benefit for people who are giving regular and substantial care to disabled people. Check if you're eligible and how to make a claim

• Complain about PPI commission

  Find out when you can get money back on your PPI if it wasn’t mis-sold