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Filter - Advice
  • If you're worried about someone's gambling

    Get help to deal with someone else's gambling - including emotional support and advice on how to protect your money and belongings

  • Dealing with grievances at work

    If you have a concern, problem or complaint at work, you might want to take this up with your employer. This is called 'raising a grievance'. Find out more

  • If you're offered housing because you're homeless

    Check what kind of accommodation the council is offering. Check if it's suitable for you to live in, and what you can do if it isn't suitable

  • Get help paying for energy efficiency home improvements

    Check if you’re eligible for funding or grants to make your home more energy efficient. Get help with the cost of insulation, boilers or improving your heating

  • Home improvements

    Information about home improvements. Read our advice before you get work done on your home, problems with building work and cancelling planned work

  • Post and parcels

    Check how to claim compensation or complain about a problem with your post. You can also find out collection and delivery times and how to stop junk mail

  • Holidays and transport

    Find out about holiday and travel cancellations and compensation. Get information on claiming compensation or getting a refund for cancelled or delayed travel

  • Sewerage

    Overview and content list for sewerage. Read our advice about paying for sewerage and who is responsible for repairing drains and sewers