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Water
Information about consumer issues relating to water. Get help paying for your water bill, interruptions to your supply and how you can complain.
Getting visas for your partner and children to live in the UK
Check who can apply for partner and child visas, including the rules about your income
Check what you have to do in the ESA work-related activity group
Find out what you need to do if you’re in the work-related activity group
Vets and pets
Consumer advice about vets and pets. Get help and advice complaining about a vet or what to do if your pet gets ill or dies after buying them.
Maternity pay - how much you can get
Find out how much maternity pay you'll get and make sure you get everything you're entitled
Check the costs of starting to rent from a private landlord
Check what payments you need to make before you start renting. Get help if you can't pay a tenancy deposit or rent in advance
Check if your energy meter isn't working properly
How to check if the meter's faulty, getting your supplier to test the meter, how the meter is tested, what the supplier should do if your meter is faulty
If you’re struggling to pay your phone, internet or TV bill
Check what help providers can give you if you can’t afford to pay your bill - like offering a payment plan or switching you to a social tariff contract