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If you haven’t received an accurate energy bill in a while
What to do if you haven't received an energy bill, how much of your next bill you'll have to pay, explains the 'back billing principle', what to do if you can't pay the bill
Staying in the UK on a visa without your partner
If you’re in the UK as a dependant on your partner’s visa, you’ll need to check your eligibility to stay in the UK and apply for a new visa if you can. If you’re not eligible to stay in the UK you might have to leave
Debt has increased since debt management plan
Explains what to do if your overall debt increases even though a debt management plan is in place, including asking for interest to be frozen, increasing payments and considering alternative debt solutions
Getting evidence to support your PIP claim
How to keep a diary and get supporting evidence from health professionals to help your Personal Independence Payment (PIP) claim
If HMRC says you’ve had a tax credits overpayment
How to check if HMRC are right about the tax credits overpayment and what to do next
Complaint about a problem at work – grievance letter checklist
Basic rules for writing a grievance letter and a checklist to make sure that your letter has all the relevant information
Complaining about housing discrimination
Complain about discrimination you've faced from a landlord, letting agent or someone else who’s involved in your housing
Change of circumstances while you’re getting DLA
You need to tell the DWP as soon as possible if your child’s condition changes - this can affect how much DLA you get