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• What is Universal Credit?

  What is Universal Credit and how it works - including how it's different from other benefits and what other benefits you can claim at the same time

• Check if a change affects your Pension Credit

  Find out what changes of circumstances you have to report to make sure you get the right amount of Pension Credit

• If you can't pay your water bill

  What can happen when you owe your water company money and what you can do about it. Check what actions you can take

• Check if something might be a scam

  What to look for when identifying a scam, and how to protect yourself from being scammed

• Q12: making decisions about money

  Help to fill in Q12: making decisions about money for PIP. Find out what this means and get advice on how to complete the question

• Q4 - picking up and moving things

  Help to fill in Q4: picking up and moving things for your ESA application. Find out what this means and how to correctly complete the question

• Q10 - staying conscious when awake

  Help to fill in Q10: staying conscious when awake for your ESA application. Find out what this means and how to correctly complete the question

• You've been told your flat is fire safe but disagree

  Find out what to do if your landlord won't take steps to address fire safety in your flat