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Check if a business has discriminated against you because you’re transgender
Find out about your rights when you're using services - including services for men or women only
Challenging a DLA decision - the tribunal hearing
If you challenge a DLA decision you may be asked to go to a tribunal hearing. Get guidance on how to prepare for a DLA tribunal hearing
A business takes legal action against you to recover losses for theft
What to do if you are accused of shoplifting, theft or negligence at work where the business is trying to recover compensation for alleged losses
Complaining about the condition of your shared house
Check what you can do if your landlord doesn’t keep your home in a good condition. Check if you live in a ‘house in multiple occupation’ (HMO
If the council decide your landlord has to do repairs
Check what your landlord has to do if the council have inspected your home and sent them a legal notice. If the council haven’t helped, find out how to complain
Maternity pay - what you're entitled to
Find out whether you're entitled to statutory maternity pay, contractual maternity pay or Maternity Allowance
If you have a radio teleswitch or dynamically teleswitched energy meter
Check if you have a radio teleswitch or dynamically teleswitched electricity meter and what to do when the radio frequency is turned off and the service is shut down
Solve an ongoing consumer problem with a business seller
The steps you can take if you’ve approached a seller about a problem with a product or service and you’re not getting anywhere, including alternative dispute resolution (ADR