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Complaining about debt management plan providers
How to make a complaint to your debt management plan provider and taking a complaint to the Financial Ombudsman Service if you are unhappy with the provider's response
Rules debt management plan providers must follow
Explains the rules, set by the Financial Conduct Authority, that all debt management plan providers must follow
Debt relief orders - what you need to know
Explains how much it will cost to apply for a debt relief order, where and how to pay, and whether there is help available to pay the fee
Debt relief restrictions orders
Explains why you might have a debt relief restrictions order (DRRO) made against you if you did something against the rules when you applied for your DRO, or while the DRO is in force
How to get a debt relief order
Sets out the steps you need to follow in the process of applying for a debt relief order
Debt relief order application refused
Reasons why your debt relief order application might be refused and what you can do if you think the refusal is unfair or wrong
Complain about a debt management company
Find out how to complain about a debt management company, if you're not happy with their service
Creditors still contacting you - debt relief orders
Explains what to do if you are being chased for a debt covered by your debt relief order and the situations in which creditors are still allowed to contact you while the order is in place
Credit rating - impact of debt relief order
Explains that a debt relief order must be noted in your credit reference file and how it affects your credit rating, making it hard to get credit in future
Information your debt management plan provider must give you
Explains what to do if a debt management plan provider has not given you all the information you are entitled to when choosing or signing up for a debt management plan