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• Getting a visa for your adult family member to join you in the UK

  Check who can apply for a visa as an adult dependant, including the rules about your income

• Letter to say you received goods or services you didn't ask for

  Use this letter to write to a trader who has sent you goods or services you didn't order or ask for. These are sometimes called ‘unsolicited goods

• Get housing help if you’re leaving or have left the armed forces

  Check what housing help you can get if you’re leaving the armed forces or you’re a veteran. Check which organisations can offer support

• Letter to make a claim for equal liability from a credit provider

  Letter to credit provider claiming equal liability for goods or services bought on credit

• How income, debts and belongings are assessed for a debt relief order

  Explains how an adviser assesses the value of your debts, income and belongings during the debt relief order application process

• Letter to confirm the DWP has given you more time to send your PIP claim form

  Template letter you can use to confirm an extension to the deadline for returning your Personal Independence Payment (PIP) form

• Letter to ask for a refund or alternative when a package holiday is changed

  Use this letter to ask for a refund or alternative if a package holiday you're going on has been changed

• Use our British Sign Language service to help you apply for Universal Credit

  You can use our British Sign Language (BSL) video service if you need help or advice with applying for Universal Credit and the early stages of your claim.

• Administration orders

  Overview and content list for administration orders. Read our advice about if it's right for you and problems with an administration order.

• Get help with scams

  Find out how to contact our Scams Action service for advice about online scams.