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• Check if you’re responsible for paying an energy bill

  Find out if you’re responsible for paying an energy bill. You usually have to pay for any gas or electricity you’ve used even if you haven’t signed a contract

• Making a controlled goods agreement

  Check how to make a controlled goods agreement with bailiffs and what to do if you break your agreement

• Check what fees bailiffs can charge

  Find out what fees bailiffs can charge and how to complain if you disagree with the fees

• Challenging a Housing Benefit decision

  How to appeal if you've been refused Housing Benefit or your payments have been reduced

• Reporting a hate crime or hate incident to the police

  Check how to report a hate crime or hate incident to the police and what happens after you report. Find out how to report it online, by phone or in person

• If your ex-partner is trying to make you leave

  Find out your rights if you and your partner split up and they try to throw you out of your home

• Buying a used car

  What checks to make when buying a used car, how to negotiate a deal, different payment options

• Court orders to protect children

  Check the different types of court order social services can apply for if they think your child is at risk

• Challenging a PIP decision - appealing against the decision

  How to apply for a tribunal hearing when you're not happy with the decision about your Personal Independence Payment (PIP) claim

• If you're owed child maintenance

  Find out what you can do if you're not getting the child maintenance payments you're owed