Search

• Maternity pay - how to get it

  What you need to do to get statutory or contractual maternity pay from your employer

• If something is advertised at the wrong price

  Your rights and options if something is wrongly priced on a label, advertisement or listing

• How Universal Credit is paid

  Find out how Universal Credit is paid. You'll usually get a single payment every month paid directly into your bank, building society or credit union account

• What your landlord can charge you for energy

  How much your landlord can charge you for energy, how to check they're charging the right amount, what to do if they charge you too much

• Cancel something you bought on hire purchase

  Returning something you bought on hire purchase or conditional sale. How to cancel the agreement and what you’ll owe

• If your circumstances change during your IVA

  Find out what to do if your circumstances change during your IVA, like your income goes up

• An insurer approaches you to settle a claim

  What to think about before taking up an offer to settle a claim directly from another insurer

• How to read your smart gas meter

  Find out how to get a reading from your smart gas meter or your meter's in-home display

• Check if you have the right to work in the UK

  Find out if you can work in the UK. Your right to work in the UK depends on your immigration status - this is also called your ‘leave

• Decide if prepayment is right for you

  Understand the advantages and disadvantages of a prepayment meter, and decide whether you want one