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Consumer service complaints procedure
It’s important that you tell us if you're unhappy with the service you have received. Find out more about the consumer service complaints procedure
What to do if you don't get your maternity rights
Know how to negotiate to get your maternity rights at work - or how to use the employment tribunal to win compensation if your employer refuses to follow the law
If you're an adult on Disability Living Allowance
You can’t make a new claim for DLA if you’re 16 or over. Check what to do if you have a problem with your DLA
Challenging a DLA decision - mandatory reconsideration
You can challenge a decision on the DLA claim you made for your child. The first step is to ask DWP to review their decision - this is called ‘mandatory reconsideration
Making child arrangements
How to agree where your children live, who they live with and how often you'll see them after you've split up. This is also called making 'child arrangements
How to claim PIP
How to claim Personal Independence Payment (PIP) and the basic information you'll need to have to hand when you start your claim
Get help from the Witness Service
Get help from the Witness Service if you’ve witnessed or been a victim of a crime. Find out what help you can get and how to get in touch
Get housing help if you’re leaving or have left the armed forces
Check what housing help you can get if you’re leaving the armed forces or you’re a veteran. Check which organisations can offer support
Managing affairs for someone else
Information on managing someone’s affairs including ordinary, lasting and enduring power of attorney, and mental capacity
Challenging a working or child tax credits decision - mandatory reconsideration
How to challenge a tax credits decision with HMRC and applying for mandatory reconsideration