Search
If you're not offered housing after a homeless application
Check how you can find somewhere to live and stay tonight, for example a night shelter or hostel. Check your options for finding long-term accommodation
Problems getting insurance
Why insurers might not offer you insurance and what to do if you are having problems with getting insurance
Student housing - ending your agreement in halls
Explains the rules about ending your tenancy or licence agreement when living in university halls of residence. Covers fixed term and periodic agreements, leaving before the agreement ends and getting your deposit back
Discrimination
Check if you've experienced discrimination under the Equality Act 2010 and what you can do about
Payday loans - making a complaint
How to complain to a payday loan lender, the Financial Ombudsman Service or a trade association about a payday lender that has not followed the Good Practice Customer Charter and the Financial Conduct Authority (FCA) rules
If you've been refused a Blue Badge
If you’ve been refused a Blue Badge, you can ask for the decision to be reviewed by the council. Find out how to appeal your application
You've been told your flat is fire safe but disagree
Find out what to do if your landlord won't take steps to address fire safety in your flat
Contact the consumer service for energy problems
Contact Citizens Advice consumer service for energy problems. By phone, online chat or online form we can help you with your worries about energy bills or energy supply