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Check if you’re responsible for paying an energy bill
Find out if you’re responsible for paying an energy bill. You usually have to pay for any gas or electricity you’ve used even if you haven’t signed a contract
Check what you can do about harassment
Check if the harassment is discrimination under the Equality Act 2010, and if you can take legal action about
Challenging a Housing Benefit decision
How to appeal if you've been refused Housing Benefit or your payments have been reduced
Stop getting nuisance calls and texts
Action to take to stop getting nuisance calls and text messages. There are some actions you can take to stop getting nuisance calls that you don’t want
Check if you can get your money back after a scam
Find out when you're likely to get a refund following a scam, and how to claim
Going to court if your landlord won't do repairs
Find out when it can be worth taking your landlord to court to get repairs done, find out how to fill in the court form and make sure you know what to say at the hearing
Check if a financial service has followed the rules
Check what rules financial services need to follow, including banks, mortgage lenders and creditors, and how you can complain
Get a Universal Credit advance payment
How to get an advance payment of Universal Credit if you don't have enough money to get by while you're waiting for your first Universal Credit payment
Discharge from bankruptcy
Explains when and how you are discharged from bankruptcy, and what happens to your debts and belongings of value afterwards
Reducing your monthly mortgage payments
Check how to cut down your mortgage costs, including how to reduce your monthly payments and switch mortgage lender