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• Letter to say you received goods or services you didn't ask for

  Use this letter to write to a trader who has sent you goods or services you didn't order or ask for. These are sometimes called ‘unsolicited goods

• Make an offer to non-priority creditors - letter

  Letter for when you have some money available to offer your non-priority creditors

• Check if you're an agency worker

  You’re an agency worker if you have a contract with an agency but you’re sent to work temporarily for another organisation

• Work you can do while getting new style ESA

  While you’re getting Employment and Support Allowance (ESA) you might be able to do some types of work. Check what work you can do while you’re getting ESA

• Debt solutions

  Options that exist to help debt problems. Includes bankruptcy, debt relief orders, debt management plans, administration orders, debt consolidation and IVA's

• End a hire purchase or a conditional sale agreement - letter

  Letter to end a hire purchase or conditional sale agreement. You might need to do this if you can't afford the payments any more

• Complaining to an ombudsman

  How to use an ombudsman to investigate a complaint about maladministration in public and private sector organisations

• Letter to get a loan fee refunded when the loan hasn't been received

  Use this letter to get a refund of a fee for a loan when the loan has not been given within 6 months