Search

• Letter to complain about a holiday

  Use this letter to complain about a package holiday and ask for compensation

• Problem with a used car

  Find out your rights if you've bought a used car and something has gone wrong. You may have a legal right to a repair, the cost of a repair, or some or all of your money back

• If you've been accused of child abuse

  What to do if you are accused of abusing or neglecting a child, including the importance of seeking legal advice.

• Get help with discrimination at work

  Where to get help if you're being discriminated against by your employer, a company you used to work for or one you applied for a job

• Contact the consumer service

  Contacting Citizens Advice consumer service by phone or on-line if you need further help with a consumer problem.

• Check if your housing problem is discrimination

  Find out if your landlord, letting agent or someone else involved in your housing is discriminating against you under the law

• Return faulty goods

  Find out when and how you can return faulty goods for a refund, repair or replacement

• If you get a witness summons

  What to do if you get a witness summons including information on why you might get one and what happens if you don't go to court