Search

• Preparing to rent from a private landlord

  Find out how to decide whether to rent from a landlord or letting agent, how to search for a property and what questions you should ask before you rent a home

• How to appeal against a Universal Credit decision at a tribunal

  How to appeal against a Universal Credit decision at an independent tribunal, including how to fill in the form and what to do if you've missed the deadline

• Appealing a Child Benefit decision at tribunal

  Find out if you can appeal your Child Benefit mandatory reconsideration decision. Check when and how to appeal

• If your local council discriminates against you

  Check what you can do if you’ve been discriminated against by a public authority - including if you need to take your local council to court

• Check the time limits for taking legal action about discrimination

  Information about acting within time limits, if you want to take legal action about discrimination and how to work out how the time limit applies to your case

• Complaining to an ombudsman

  How to use an ombudsman to investigate a complaint about maladministration in public and private sector organisations

• Getting help and compensation if you were abused as a child

  What you can do if you were abused as a child including getting support, reporting the abuse to the police, checking records and claiming compensation

• What your landlord can charge you for energy

  How much your landlord can charge you for energy, how to check they're charging the right amount, what to do if they charge you too much