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• Struggling to pay your debt management plan

  Tells you what to do if circumstances mean you are struggling to pay the debt management plan, emphasising the need to contact the provider and not ignore the problem

• If your Income Support has stopped

  Find out why your Income Support payments have stopped and how to get them started again

• If bailiffs say they'll sell your belongings

  Find out how to get your belongings back if bailiffs say they’ll sell them

• Creditors are still contacting you - administration orders

  Explains why creditors may still contact you while an administration order is in place and what to do if a creditor is harassing you

• Letter to claim damages for misrepresented goods or services

  Use this letter to get a refund or claim damages for goods or services which were misrepresented to you at the time of sale

• Plastic cards

  Introductory information about the various types of plastic cards available, covering credit cards, store cards and charge cards, and prepayment cards

• Letter to cancel a service arranged online, over the phone or by mail order

  Letter to cancel a service you agreed or paid for online, over the phone or by mail order

• How to read your gas or electricity meter

  Your supplier needs readings from your gas or electricity meter to work out your bills. Find out how to read different types of gas and electricity meters