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• Letter for repaying debt to your energy supplier

  Use this template letter to help you write to your supplier and ask to pay your debt back in small payments

• Taking your PPI complaint further

  What to do if you can’t complain to your PPI company or you’re not happy with their decision

• Check if you're an agency worker

  You’re an agency worker if you have a contract with an agency but you’re sent to work temporarily for another organisation

• Moving home and water bills

  What you should do when you are moving home, informing your water company and making sure you pay the right water bills

• Complaining about your private landlord

  Find out how to complain about your landlord if they’re not doing what they should and know when you can take court action

• Pensions - income drawdown

  What income drawdown (pension withdrawal) means, how it works and who it's suitable

• If the structure of the building you live in isn’t safe

  Check what to do if you think your building isn’t safe. You can also check who needs to pay for structural repair works if you’re a leaseholder

• Your ex-partner is taking your children without consent

  What to do if your ex threatens to take your child or children without your consent - either within the UK or abroad