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• Buying a more energy efficient appliance

  Work out if you’ll save money by buying a more energy efficient appliance and check how to read an appliance’s energy label

• Check if your immigration status lets you get benefits and help with housing

  Check if you’re allowed to claim public funds. Check what counts as public funds, and what else you might be able to claim

• Preparing for your JSA interview

  Help with getting ready for your JSA interview and discussing your jobseeker's agreement.

• Check if you’ve experienced a hate crime or hate incident

  Check what a hate crime or hate incident is, and how to know if what you’ve experienced counts as a hate crime or hate incident

• If you’re having problems with your smart meter

  Check what to do if you think your smart meter isn't working properly or your energy supplier isn't getting your readings

• Your energy supplier has gone bust

  What happens if your gas or electricity supplier stops trading, and what you should do next

• Check your options for getting out of debt

  Find out what help is available if you’re struggling to pay your debts, including breathing space, debt management plans, administration orders, IVAs, DROs and bankruptcy.

• Check if you have to pay a debt

  How to check liability for a debt, including time limits on debts and how to challenge a debt you think you might not be liable