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  • Complain about an insolvency practitioner

    Find out the steps to complain about the insolvency practitioner dealing with your individual voluntary arrangement (IVA

  • Claiming new style ESA

    Claiming new style ESA. You’ll need to show that your medical condition makes it difficult to work – get advice about applying and find out more

  • Debt relief orders - what you need to know

    Explains how much it will cost to apply for a debt relief order, where and how to pay, and whether there is help available to pay the fee

  • Cancelling your debt management plan

    Reasons why you might want to cancel your debt management plan and things to consider before doing so, including how you will deal with your debts instead and whether you will get a refund of fees

  • Debt has increased since debt management plan

    Explains what to do if your overall debt increases even though a debt management plan is in place, including asking for interest to be frozen, increasing payments and considering alternative debt solutions

  • Your debt management plan provider has closed

    What you should do next if your debt management company closes down. Debt management providers sometimes go bust or have their licence taken away

  • Sorting out school problems

    Find out how to sort out difficulties with your child’s education, including how to complain if a problem at their school isn’t resolved

  • How to report repairs

    Reporting housing repairs to the landlord and what to do if the landlord does not carry out the repairs