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• Working on bank holidays

  Find out if you have to work on bank holidays, how it affects your annual leave and what to do if you have a problem

• Consumer service complaints procedure

  If you're unhappy with the consumer service you've received from Citizens Advice, you have a right to make a complaint. Find out more about the process

• Paying your water bills if you're renting

  Payment issues and problems you may have as a tenant with your water bill and what you can do

• You're involved in a road accident abroad

  What you should do if you’re involved in a road accident while travelling abroad

• Check you’re in the right Universal Credit work-related activity group

  There are 4 work-related activity groups for Universal Credit. Check you’re in the right group, and what to do if you think you're in the wrong one

• Getting a divorce or ending your civil partnership

  Find out how to end your marriage or civil partnership with a divorce or dissolution

• Getting a permanent right to live in the UK if you have a family visa

  Check if you can apply for indefinite leave if you already have a family visa

• Help with filling in the Attendance Allowance form

  Filling in the Attendance Allowance form can be difficult - read our advice on how to fill in the Attendance Allowance claim form