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• Jobseeker's Allowance (JSA)

  Check if you can get 'new style' JSA - and how much you could get - while you look for a full-time job. If your JSA has stopped or been reduced, find out how to challenge the decision.

• Letter to complain about misdescribed goods bought from a private seller

  Use this template letter to complain about something you bought from a private seller

• Check if a change affects your Housing Benefit

  Find out what changes of circumstances to tell your local council so you get the right amount of Housing Benefit

• If you’re having problems with your smart meter

  Check what to do if you think your smart meter isn't working properly or your energy supplier isn't getting your readings

• Get your home connected to a gas or electricity supply

  How to get your home connected to gas and electricity, how much a new connection costs, what to do if your connection request is refused, choosing a supplier.

• Q15 - going out

  Help to fill in Q15: going out for your ESA application. Find out what this means and how to correctly complete the question

• Challenging a PIP decision - the tribunal hearing

  What to expect at a Personal Independence Payment (PIP) tribunal hearing and how best to prepare

• Applying for a JSA hardship payment

  Find out who can get a JSA hardship payment and how much you’ll get. Find out how to apply for a JSA hardship payment

• How changes to immigration rules might affect you

  The government announced its UK immigration white paper. Find out if the new rules affect your visa, or applications for indefinite leave or British citizenship.

• If you're facing redundancy

  Get help if you’re at risk of redundancy or have been made redundant. Find out how to get the money you are owed and what to do next