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• Domestic abuse

  Find out what you can do when you're fleeing from violence in the home, including finding emergency accommodation

• Arguments for challenging a sanction

  Find out what makes a sanction unfair, how and when to challenge one, how to get more details about your sanction and where to get help challenging

• Using storage heaters and immersion heaters correctly

  Check how to use electric storage heaters and immersion heaters. Make sure you’re using your heaters correctly

• Discrimination because of sex

  Updated 'see Sexual orientation discrimination' link from 'Check if you've experienced discrimination' to 'Discrimination because of sexual orientation'. Discrimination advice project: https://citizensadvice.atlassian.net/browse/CEA-5381

• Getting a bank account

  Information on how to get a bank account, types of account available and switching from one bank or building society to another

• Going to your Universal Credit interview and getting a decision

  Find out what happens at your Jobcentre Universal Credit interview, including what to bring and what to do if you have any problems

• Buying a home

  Get information on the process of buying a house. Check how to get a mortgage, how to make an offer and what to consider if you’re buying with others

• Cold called by a debt management plan provider

  How to complain if you are cold-called by a debt management company - uninvited contact by phone, text, email or in person at your door.

• If your child is taken into care by your local council

  Where your child will live, how their needs will be met and what contact you can have with them while they’re in care.

• Making an employment tribunal claim

  Find out how to start your claim, how to fill in the claim form, what happens if you want to change it after you've sent