Search
Getting paid if your employer goes out of business or disappears
Check if your employer has officially shut down. Find out how to apply for money you’re owed
Cancelling a phone, TV, internet or mobile contract
Check your rights if you want to cancel a phone, tv, internet or mobile contract. Find out when you can cancel without having to pay a fee
Banking – security and fraud
Protecting yourself from fraud. What to do if you've had money stolen, been a victim of fraud or identity theft or if you've lost your bank cards or details
Reporting to Trading Standards
Report a trader who has broken the law by contacting the Citizens Advice consumer service or Advice Direct Scotland.
EDF Energy customer service
Customer service contact details and scores for EDF Energy. Find out how well EDF Energy customer service performs and how to contact them.
Creditors still chasing you after you go bankrupt
After you go bankrupt, your creditors usually shouldn't contact you to ask you to pay your debt. There are some exceptions. Find out more.
Switching your business to a new energy supplier
How to switch your business energy supplier and what to do if you have problems with an energy broker
You've given a witness statement to the police
What happens when you give a witness statement to police including information on withdrawing or changing your statement