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Using your smart meter’s in-home display
Check how you can use your smart meter’s in-home display (IHD) to help save energy. Check how to get an IHD if you don’t already have one.
How to read your gas or electricity meter
Your supplier needs readings from your gas or electricity meter to work out your bills. Find out how to read different types of gas and electricity meters.
Get compensation if you have a power cut
How to claim compensation if your gas or electricity supply is interrupted, when you're entitled to compensation, how much you'll get
Grants and benefits to help you pay your energy bills
Grants, benefits and other support, including Warm Home Discount, Winter Fuel Payment and Cold Weather Payment or Winter Heating Payment
Getting a smart meter installed
What smart meters are, when you can get one installed, whether you can refuse a smart meter, smart meter specifications and how to save money with a smart meter
How to read your smart electricity meter
Find out how to get a reading from your smart electricity meter or your meter's in-home display
Fixing problems with your smart meter’s in-home display
Check how to fix common problems with your smart meter’s in-home display (IHD
If you’ve been told your energy supply will be disconnected
What should happen before you're disconnected, circumstances in which you shouldn't be disconnected, the disconnection process, where to get more advice and support
Contact the consumer service
Contacting Citizens Advice consumer service by phone or on-line if you need further help with a consumer problem
Reducing your regular outgoings
Find out how to save on household, energy and water bills, your TV licence and travel costs.