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• Living together and civil partnership - legal differences

  Information for same-sex and opposite-sex couples on how the law treats civil partnerships and cohabiting couples, including financial matters, adoption, housing and inheritance.

• Loan sharks

  Information about illegal lending, how to check if a lender is properly licensed and what to do if you owe money to a loan shark

• Check if you can get your money back after a scam

  Find out when you're likely to get a refund following a scam, and how to claim

• If you’re struggling to pay your phone, internet or TV bill

  Check what help providers can give you if you can’t afford to pay your bill - like offering a payment plan or switching you to a social tariff contract

• Reducing your regular outgoings

  Find out how to save on household, energy and water bills, your TV licence and travel costs

• Letter to complain about a loan

  If you have a problem with a loan you can use this letter to complain

• Complaining about a funeral

  What you can do if you're not happy with the service you've received from a funeral director

• Getting your money back if you paid by card or PayPal

  Check how to get a refund if you paid for something by credit card, debit card, charge card, or PayPal. Find out about 'Section 75' and 'chargeback