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• Get help if you're being evicted

  Check what help you can get if you’re given a ‘section 21’ or ‘section 8’ eviction notice. Check if you can get money to help you find somewhere to live

• Getting on the waiting list for a council home

  Check if you can get on the waiting list and how to fill in your application. Check what happens when you're on the list

• How to start a Universal Credit claim

  Find out how to start a Universal Credit claim. Before you start you’ll need to check if you're eligible for Universal Credit

• Check how to switch your internet, phone or TV provider

  How to switch your landline, mobile phone, internet or TV provider to get a cheaper deal

• Deciding what to do when you separate

  What you need to do when you separate from your partner including how to reach an agreement about your children and money, belongings and the family home

• Challenge the council’s decision about your housing application

  Check what to do if you disagree with the council's decision. Check how to ask for a review - this depends on why you’re challenging the decision

• Mortgages and secured loans

  Information about mortgages and secured loans, including Islamic mortgages. Also covers credit brokers and the charges made for their services

• If you’re offered an unsuitable council or housing association home

  Check if the home you're offered is suitable for your needs. Check how to refuse the housing offer if it isn't suitable

• Universal Credit

  Find out if you're eligible for Universal Credit if you're on a low income, make an application and get advice on any problems you have

• The costs and charges of credit cards

  Information about interest and other charges, which may be incurred when using your credit card, including charges when buying things abroad, or for missed payments