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• Problem with building work, decorating or home improvements

  What to do if you're not happy with building or home improvement work, what your rights are, what to say to the trader, how to take further action, where to get more help.

• Start the work capability form for Universal Credit

  To apply for Universal Credit if you can't work because you're sick or disabled, you'll need to complete the work capability (UC50) form.

• Check if you have the right to work in the UK

  Find out if you can work in the UK. Your right to work in the UK depends on your immigration status - this is also called your ‘leave’.

• Your options if it's not discrimination

  Help if it's not discrimination. Get information about your rights if you're dismissed from work and if you're treated badly after using your employment rights.

• Check if your dismissal is unfair

  Find out if you can claim unfair dismissal, if you've been dismissed for a fair reason, and if you've been discriminated against

• If your visa application is delayed

  How to find out what is happening to your visa, if it is delayed and you are waiting for a decision

• If something is advertised at the wrong price

  Your rights and options if something is wrongly priced on a label, advertisement or listing.

• Letter to complain about the poor standard of a service

  Letter to complain to a trader if you're not happy with the quality of their work.

• Preparing a schedule of loss for an unfair dismissal claim

  Find out what to put in your schedule of loss and see an example of a schedule of loss for an unfair dismissal claim

• Letter to complain to a trader about poor quality work

  Letter to ask a contractor to fix a problem with building work, decorating or home improvements.