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• Using mediation to help you separate

  Mediation is a cost-effective way of sorting any differences you have with your ex-partner when you separate. Find out more about mediation

• Asking for reasonable adjustments if you’re disabled

  If you’re finding it hard to access something, you can ask for changes called ‘reasonable adjustments’. Find out how to ask for reasonable adjustments

• Gathering evidence about housing discrimination

  Get the facts and evidence to help you take action about discrimination in housing

• Letter to complain about your energy supply being switched without your agreement

  Use this template letter to complain if you were switched to a new energy supplier without agreeing - fill it in, download and sent

• Becoming a British citizen

  Check if you can apply for British citizenship - find out what you need to be eligible, and how long you have to live in the UK before applying

• Letter to complain about a phone, TV or internet bill

  Letter to complain to the supplier about a problem with a bill for your phone, TV or internet service

• Ask non-priority creditors to write off a debt - letter

  Letter for when you can't make an offer of repayment and your circumstances are not going to improve

• No money to pay non-priority creditors - letter

  Letter for when you have no money available to offer to your non-priority creditors