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• If you're struggling with your IVA payments

  Check what to do if you're struggling with your individual voluntary arrangement (IVA) payments

• Coronavirus - if you're worried about working

  Check what to do if you’re worried about being safe at work because of coronavirus (COVID-19). Also what to do if you’re pregnant, or if you or someone you live with has a health condition

• Applying for flexible working

  Check what flexible working is, how to make a flexible working request and what your employer will do next

• Finish and send the work capability form for Universal Credit

  If you can't work because you're sick or disabled, find out how to fill in the last section of the form and what to do after you send it back

• Making a claim on your travel insurance

  What you need to do if you have to make a claim on your travel insurance policy

• How to claim PIP if you have a terminal illness

  How to make a fast-track claim for Personal Independence Allowance (PIP) if you have a terminal illness

• Check your rights as an agency worker

  Find out what rights you have and what extra rights you get after 12 weeks in the same job with the same organisation

• Q9: communicating verbally

  Help to fill in Q9: communicating verbally for PIP. Find out what this means and how to correctly complete the question

• Q1 - moving around and using steps

  Help to fill in Q1: moving around and using steps for your ESA application. Find out what this means and how to correctly complete the question

• How to read your gas or electricity meter

  Your supplier needs readings from your gas or electricity meter to work out your bills. Find out how to read different types of gas and electricity meters