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• Misled by a debt management plan provider

  How to complain about a debt management plan provider if they have misled you in their marketing, advertising or promotion, or made other misleading claims

• Check your notice period when resigning

  Find out how much notice you need to give when resigning and how to negotiate a reduced notice. You can also check what happens to your holiday entitlement

• Dealing with grievances at work

  If you have a concern, problem or complaint at work, you might want to take this up with your employer. This is called 'raising a grievance'. Find out more

• Getting money after your sick pay runs out

  What to do when your sick pay is coming to an end and you're too unwell to return to work. You may be eligible for benefits or be able to use your holiday pay

• Getting a refund for a cancelled or delayed train

  How to get a refund or compensation for a cancelled or delayed train. You need to keep your tickets to get a refund and should try to claim within 28 days

• A business takes legal action against you to recover losses for theft

  What to do if you are accused of shoplifting, theft or negligence at work where the business is trying to recover compensation for alleged losses

• If you disagree with your neighbour about a wall or fence

  Check what to do if you’re arguing about boundaries. Check what happens if you can’t agree about a wall or fence that’s causing problems

• What is an administration order

  Explains what an administration order is, how to apply, how repayments work, whether part of your debt can be written off and what happens afterwards