Search

• Solve an ongoing consumer problem with a business seller

  The steps you can take if you’ve approached a seller about a problem with a product or service and you’re not getting anywhere, including alternative dispute resolution (ADR

• Reporting changes if you get Council Tax Reduction

  If you’re getting Council Tax Reduction, check what type of changes you need to tell your council about. Check what happens if you don’t

• Check how bankruptcy affects your home

  You might not have to move home if you go bankrupt. It depends on things like whether you rent or own your home, and who you live with. Find out more

• Getting help from social services if you're homeless

  Check if you can get help from social services and what help they can give. Check how to apply for help and what you can do if they refuse

• Challenging a Housing Benefit decision

  How to appeal if you've been refused Housing Benefit or your payments have been reduced

• Reporting a hate crime or hate incident to the police

  Check how to report a hate crime or hate incident to the police and what happens after you report. Find out how to report it online, by phone or in person

• Check what fees bailiffs can charge

  Find out what fees bailiffs can charge and how to complain if you disagree with the fees

• If your ex-partner is trying to make you leave

  Find out your rights if you and your partner split up and they try to throw you out of your home