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• If your employer refuses your flexible working request

  What to do if your employer refuses your flexible working request. Find out if you can challenge your employer's decision and how to start this process

• Get a hardship payment if you've been sanctioned

  If you've been sanctioned, you might be able to get some emergency money to help you cover household expenses. This is called a hardship payment

• If you're asked to attend a preliminary hearing

  Find out when you'll have a preliminary hearing, what the hearing can deal with and how to prepare for one

• Paying back an Income Support overpayment

  Find out the different ways you can pay back an Income Support overpayment, including in instalments

• How to claim Pension Credit

  Check the best way to apply for Pension Credit. Check what extra help you can get if you're eligible

• Check what an IVA is

  Find out how an individual voluntary arrangement (IVA) works and the type of debts you can include

• Deciding what to do when you separate

  What you need to do when you separate from your partner including how to reach an agreement about your children and money, belongings and the family home

• Appealing an ESA decision

  Find out how to appeal an ESA decision. Before you can appeal a decision made by the DWP, you might need to ask for a mandatory reconsideration

• Check your rights if you share accommodation

  Check who needs to pay rent and what happens when someone moves out. Check the difference between joint tenancies and sole tenancies

• Going to court if your landlord won't do repairs

  Find out when it can be worth taking your landlord to court to get repairs done, find out how to fill in the court form and make sure you know what to say at the hearing