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• Illegal ticketing websites

  Checking that a ticketing website is genuine and what to do if you think you have bought a ticket from an illegal website

• Getting a job reference

  What your employer can put in a reference, and what to do if they give you a bad reference or won’t give you a reference at all

• Ways to end your marriage or civil partnership

  Find out how to end your marriage or civil partnership. Divorce or dissolution is the best, permanent way. But you might want a legal separation or annulment

• Disability discrimination and energy suppliers

  Check if your energy supplier has discriminated against you if you’re disabled and what reasonable adjustments they should make so you can use their services

• Problems with your business energy supplier or broker

  Complain to your business energy supplier or broker if you’re a small business or a microbusiness. Check if you can take your complaint to the Energy Ombudsman

• If you're offered housing because you're homeless

  Check what kind of accommodation the council is offering. Check if it's suitable for you to live in, and what you can do if it isn't suitable

• If your post has been damaged, lost or delayed by Royal Mail

  Check what you can do if you sent post or expected to receive it. Check if you can get compensation

• If your employer refuses your flexible working request

  What to do if your employer refuses your flexible working request. Find out if you can challenge your employer's decision and how to start this process

• If you’re offered an unsuitable council or housing association home

  Check if the home you're offered is suitable for your needs. Check how to refuse the housing offer if it isn't suitable

• Complaining about your letting agent

  Find out how to complain about your letting agent if you’re unhappy with their service and know when you can take court action