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• Help with bills if you use alternative fuels

  If you use oil, wood, liquefied petroleum gas (LPG), biomass or coal to heat your home, you might be able to get help to pay your bills

• Dealing with rent arrears

  Check you’re responsible for paying rent arrears, find a way of affordably repaying them and make sure you're getting all the help you're entitled

• Claiming compensation if you were moved to prepayment without permission

  Check if you're owed compensation if your energy supplier moved you to prepayment without your permission between 1 January 2022 and 31 January 2023

• Complaining about an energy efficiency home improvement

  How to complain about problems with energy saving improvements to your home, like your solar panels, heat pump or new boiler

• Challenging a working or child tax credits decision - mandatory reconsideration

  How to challenge a tax credits decision with HMRC and applying for mandatory reconsideration

• Q8: dressing and undressing

  Help to fill in Q8: dressing and undressing for PIP. Find out what this means and how to correctly complete the question

• About your health condition, illnesses or disabilities

  You have a chance to say more about your illness or disability when you send back your capability for work questionnaire (ESA50 form

• Disability discrimination in schools

  Explains the duty of schools to make reasonable adjustments to allow disabled pupils to access and fully participate in education

• If your employer wants to dismiss you because of long term sickness

  Check if your employer can dismiss you and what processes they need to follow

• Work out which debts to deal with first

  Check which of your debts are ‘priority debts’ that you should deal with first