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  • The costs and charges of credit cards

    Information about interest and other charges, which may be incurred when using your credit card, including charges when buying things abroad, or for missed payments

  • Who can inherit if there's no will

    Information on who can and cannot inherit if someone dies without making a will. Covers married couples, civil partners, children and other relatives

  • Q15: additional information

    Help to fill in Q15: additional information for PIP. Find out what this means and get advice on how to complete the question

  • Consumer template letters

    View our consumer template letters. We have a range of letter templates available for consumer issues, from faulty goods to credit agreements

  • Q15 - going out

    Help to fill in Q15: going out for your ESA application. Find out what this means and how to correctly complete the question

  • Q16 - coping with social situations

    Help to fill in Q16: coping with social situations for your ESA application. Find out what this means and how to correctly complete the question

  • Stopping bailiffs if you don't owe the debt

    Check how to stop bailiffs visiting you if you don’t owe a debt, find out how to prove you don’t owe the debt and how to complain if the bailiffs still say you owe the money.

  • Check what benefits you can get

    Get a quick idea of the benefits you can claim, including disability benefits and links to benefit calculators