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• How bailiffs should treat you

  How bailiffs should treat you How bailiffs should treat you if you're vulnerable Complaining about bailiffs Writing a complaint letter about bailiffs Check what fees bailiffs can charge

• ScottishPower customer service

  Customer service contact details and scores for ScottishPower. Find out how well ScottishPower customer service performs and how to contact them

• How to read your smart gas meter

  Find out how to get a reading from your smart gas meter or your meter's in-home display

• Witness Service referral form

  If you're in need of support at a criminal court in England or Wales, you can get free and independent support from the Citizens Advice Witness Service

• Reporting to Trading Standards

  Report a trader who has broken the law by contacting the Citizens Advice consumer service or Advice Direct Scotland

• Your business's energy supply

  Get help with your small business's energy supply. Information about dealing with your bills, switching your supplier and what to do when you move premises

• Going to a small claims hearing

  Find out what happens at a small claims hearing and how to prepare

• Making sure your flat is fire safe

  Find out how to make sure your home is fire safe, and who is responsible for fire safety

• Student housing - living in halls

  Explains the housing status of students living in halls of residence provided by their university. Also covers rent, deposits, administration fees, bills and council tax

• What to do if you've been scammed

  Find out what steps to take after you've been scammed. This includes how to protect yourself, check if you can get your money back and report the scam