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• Check your rights as a lodger

  Find out what rights you have if you're a lodger. You can also check what support you can get if you need help with housing

• Taking action over credit brokers

  Explains how to get your money back from a credit broker, if they have taken payment from you without your permission

• If you're struggling with your IVA payments

  Check what to do if you're struggling with your individual voluntary arrangement (IVA) payments

• If you were misled or pressured into buying something you didn’t want

  You have the legal right to a refund if you feel you were unfairly pressured or misled into buying a product or service

• Your insurer refuses your claim when you don’t give relevant information

  What your responsibilities were to give information to your insurer before 6 April 2013, to help with any disputes with insurance taken out, renewed or changed before 6 April 2013

• Your insurer refuses your claim

  Reasons why your insurer may refuse your insurance claim or will not pay out the full amount

• If you're offered housing because you're homeless

  Check what kind of accommodation the council is offering. Check if it's suitable for you to live in, and what you can do if it isn't suitable

• How to appeal against a Universal Credit decision at a tribunal

  How to appeal against a Universal Credit decision at an independent tribunal, including how to fill in the form and what to do if you've missed the deadline

• Check if you're working more than the 48-hour limit

  Check if you're working more than the legal limit of 48 hours a week. Find out what you can do if your employer is asking you to work over the limit

• Changing debt management plan provider

  Things to think about if you want to switch debt management plan providers, including reasons for switching, the process and problems changing providers may cause