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• Payday loans - reasons to complain about your lender

  What you can complain about if your payday lender doesn’t follow the Good Practice Customer Charter rules

• Q9: communicating verbally

  Help to fill in Q9: communicating verbally for PIP. Find out what this means and how to correctly complete the question

• Dealing with grievances at work

  If you have a concern, problem or complaint at work, you might want to take this up with your employer. This is called 'raising a grievance'. Find out more

• Get help with the cost of renting privately

  Check if you can get help to pay your rent or council tax. Check if you can get Universal Credit for housing costs or a council tax reduction

• Who must comply with the public sector equality duty?

  Lists the type of public authorities which must comply with the public sector equality duty. Also explains when private organisations or charities must comply, when carrying out public functions

• Is your home at risk if your partner is bankrupt?

  Explains what could happen to your home, if you own or rent it jointly with a partner who goes bankrupt

• Work you can do while getting ESA

  While you’re getting Employment Support Allowance (ESA) you might be able to do some types of work. Check what work you can do while you’re getting ESA

• Debt management plan fees too high?

  Action you can take if you think the fees charged for your debt management plan are unfair, including a explanation of what counts as unfair

• Credit brokers explained

  Explains what a credit broker is and when they are properly authorised to act

• Can your debt relief order be stopped?

  Explains the circumstances in which the Official Receiver can stop (revoke) your debt relief order and how to challenge their decision