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• If you’ve been invited to an interview under caution for benefit fraud

  What to do if you’re asked to an interview under caution because you’re being investigated for benefit fraud

• Maternity pay - how to get it

  What you need to do to get statutory or contractual maternity pay from your employer

• Your payment card was used without your permission – distance sales

  What you can do if your payment card has been used for a distance sale purchase by internet, mail order, TV, phone or fax without your permission

• Paying for sewerage

  What you are paying for when you pay public sewerage charges including water drainage, surface water drainage, highway drainage and land drainage

• Your circumstances have changed - debt relief orders

  Explains the types of change in your circumstances that you must report to the Official Receiver and what could happen if you do not report them

• Benefit overpayments

  Causes of benefit overpayments and what to do if you've been told you've been paid too much

• Check the terms of your employment contract

  Check if you’ve got a written statement from your employer and what other documents to look

• You think you're being accused of benefit fraud

  What to do if you’re worried you’re being investigated for benefit fraud

• Cancelling a package holiday

  Your rights if you want to cancel a holiday. If a holiday company has changed a holiday you booked or put the price up

• Check if you're entitled to paid holidays

  Find out if you’re entitled to paid holiday and how much you should get - including if you’re in a new job or when you leave a job