Search

• If your mortgage lender takes you to court

  What to do if you get court papers, including how to fill in your defence form and what will happen at court

• Getting help with home improvements

  Check the types of grants and loans you can get to make improvements in your home - including the disabled facilities grant

• How to read your smart gas meter

  Find out how to get a reading from your smart gas meter or your meter's in-home display

• How to read your gas or electricity meter

  Your supplier needs readings from your gas or electricity meter to work out your bills. Find out how to read different types of gas and electricity meters

• Complaining about your landlord's failure to make repairs if you are a social housing tenant

  Complaining about your landlord's failure to make repairs to your social housing landlord, councillor or an Ombudsman and what to include in your complaint

• Taking legal action about discrimination

  Process for taking court action about discrimination, including sending a letter before a claim, filling out a claim form and how a defendant should respond

• Q1 - moving around and using steps

  Help to fill in Q1: moving around and using steps for your ESA application. Find out what this means and how to correctly complete the question

• Hire purchase and conditional sale

  Information about how hire purchase and conditional sale agreements work, the right to end a hire purchase agreement and what happens if the buyer is unable to pay