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• Dispute a mobile, phone, internet or TV bill

  Challenge a bill if you’ve been charged too much for your phone, internet or TV. Your provider might have got your bill wrong or your bill could be high because of fraud

• Check your personal alarm will work after the landline switch off

  Check how the switch to digital landlines might affect your telecare and other alarms. Check what to do to avoid problems when you switch

• Vehicle insurance – making a claim if your car or its contents are stolen

  What to do if your car is stolen or something’s taken from your car you may want to make a claim on your motor insurance

• Cancelling an insurance policy

  Your right to cancel an insurance policy you have just bought or if your circumstances have changed

• Switching energy supplier or tariff if you’re renting

  Find out if you can switch supplier and whether you need to ask your landlord

• Getting a refund on an event ticket

  Find out when you what you can get when you ask for a refund on a ticket, if you can resell it and what to do if you don't get a refund

• Extra benefits and help you can get while on DLA

  If you get DLA for your child, you might be able to get extra money from other benefits, a blue badge or a reduction in road tax bills

• Getting sick pay when you're pregnant

  Check how getting sick pay could affect your maternity pay. If you’re off sick while you’re pregnant, it can affect how much money you get