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  • Changing to a water meter

    Your right to have a water meter installed and the pros and cons of switching to a meter and be charged for actual water usage compared to being charged based on the rateable value of the property

  • Move your gas or electricity meter

    What to do if you need your gas or electricity meter moving. Find out when you can move your meter, who can do it and what it could cost

  • If you need a guarantor to start renting

    Check what it means to have a guarantor for your rent. Check what their responsibilities are and when the guarantee agreement ends

  • Claiming DLA for a terminally ill child

    There’s a quicker application process for parents of children who have been diagnosed with a terminal illness and aren’t expected to live more than 6 months

  • Make an informal discrimination complaint

    Decide the best way to make an informal discrimination complaint. Check what to say in your complaint to help you resolve the issue quickly

  • Female genital mutilation (FGM)

    Female genital mutilation (FGM) is sometimes called 'female genital cutting' or 'female circumcision'. It's a criminal offence in the UK to carry out FGM

  • Complaining about your neighbour

    Check how to deal with neighbours who make you feel uncomfortable - for example if they’re noisy or have a dog that barks a lot

  • Check if you're eligible for PIP

    Conditions you have to meet to get Personal Independence Payment (PIP), a benefit that helps with extra costs if you're ill, have a disability or mental health issues