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• Talking to your employer about a problem

  Get help and advice on how you can deal with a problem at work informally. You might be able to sort out the problem informally by talking to your employer.

• Illegal ticketing websites

  Checking that a ticketing website is genuine and what to do if you think you have bought a ticket from an illegal website

• How volunteering affects your benefits - overview

  Check the rules about volunteering for the benefit you claim to make sure your benefits aren't affected. Read our advice about volunteering while on benefits.

• Letter to raise a grievance at work

  If you want to make a complaint about something at work, you should raise a grievance. Use our template letter to raise a grievance about a problem at work

• County court judgments and your credit rating - overview

  How to find out if a CCJ has been made against you and change or remove an entry in the Register of Judgments, Orders and Fines

• When can you use the public sector equality duty?

  Explains when you can use the public sector equality duty to challenge decisions or policies which discriminate against you, or put you at a disadvantage

• If your post or parcel has been lost, damaged or delayed

  Check if you can get compensation and how to make a complaint. Find out what to do if an important document was lost in the post or if your parcel was stolen

• Move your gas or electricity meter

  What to do if you need your gas or electricity meter moving. Find out when you can move your meter, who can do it and what it could cost